Virtual Classroom

The Customer Compliance Trinity

Virtual Classroom

The Customer Compliance Trinity

What: This virtual course includes three inter-connected 2-hour sessions looking at the practicalities of customer compliance: the what, why, when, who and how operators can maximise existing teams, tools and resources.

Download the agenda below...

Why: KYC, Responsible Gaming & Anti Money Laundering - maximising existing resources

Who: Ideal for Personal Management Licence holders and Key and Designated Officials, Customer Experience, Responsible Gaming and Payments, Fraud and Security professionals/teams operating in regulated territories

When: TBC

  • Day 1: Keeping customers engaged - supporting acquisition and retention
  • Day 2: Keeping customers safe - responsible Gambling and the challenges of identification, interaction and intervention
  • Day 3: Keeping crime out of betting, gaming and gambling - bonus abusers and other criminals

Duration: 2 hours per day

Location: From your laptop!

Price: 600€* for all three sessions or 275€* per session when paid separately - reserve your place today

Download the Agenda:


Reserve your place now

 

* Plus applicable taxes.

Note: this virtual classroom is published in collaboration with our partner, iGaming Academy. The above link will take you to iGaming Academy to complete your signing up for this Virtual Classroom session.

View all Virtual Classroom
Loading

Official Publications