Virtual Classrooms

Going the Extra Mile: Responsible Gaming in the Age of COVID-19

Virtual Classroom

Responsible Gaming

The COVID-19 pandemic has brought many challenges to the Gaming industry - tackle them with Responsible Gaming protocols

What: This masterclass will provide participants with a working knowledge of the principles of RG, and discuss how the development and implementation of high RG standards can not only address the requirements of state compacts or regulators, but result in a gaming environment that is both entertaining and safe for its patrons, while at the same time providing benefit to the organisation and its team members.

Trainers will discuss the latest version of the American Gaming Association’s (AGA) Responsible Gaming Code of Conduct, as well as the contributions and viewpoints of relevant organisations such as the International Center for Responsible Gaming (ICRG), and the National Council on Problem Gambling (NCPG). Participants will learn to differentiate between recreational gambling and problematic gambling behavior, about some of the research that has led to our current understanding of problem gambling as an illness with a significant biological component, and about resources available to those who are suffering from a gambling problem, as well as their families.

The impacts of the COVID-19 pandemic on those who suffer from a gambling problem as well as available resources will be discussed. The presenters will engage in storytelling to discuss how gambling problems have significantly affected their respective lives, and put a human face on RG in the context of the person it is designed to help. Participants will learn about the range of RG tools that are available to assess which ones might be a good fit for their organisation, and how the presence of COVID-19 will likely alter many of these tools in the near-term. Finally, the presenters will make the case for RG as a beneficial and sustainable business model.

Download the agenda below...

Why: Learn the principles of Responsible Gaming.

When: From 7am PDT / 10pm EDT/ 3pm BST / 4pm CEST on two days:

  • Day 1:
    • Session 1: Why Responsible Gaming, and What Does COVID-19 Have to Do with It?
    • Session 2: What is Problem Gambling, and is it Real?
    • Session 3: Problem Gambling Treatment and Resources for Problem Gamblers and Their Families
  • Day 2:
    • Session 4: A Tale of Two Stories
    • Session 5: RG Tools: What’s Right for My Organization?
    • Session 6: The Business Case for RG

Trainers: Sydney Smith and Ted Hartwell

Duration: 2 hours per day

Location: From your laptop!

Price: $600*

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Download the Agenda


* Plus applicable taxes.

Note: this virtual classroom is published in collaboration with our partner, iGaming Academy. The above link will take you to iGaming Academy to complete your signing up for this Virtual Classroom session.


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