Virtual Classrooms

Virtual Classrooms

  • Opportunities for Lotteries

    The state and national lottery sector has been flat in terms of sales over the past few years.

  • Casino Marketing for the Next 18 Months

    21 Jul 2020 Virtual Classroom

    Casino marketing

    The impact of COVID-19 means that all people and businesses now have to adapt - including your Casino Marketing - find out how

  • Award in iGaming - MQF Level 4

    22 Jul 2020 Virtual Classroom

    Award in iGaming - MQF Level 4

    Accredited MQF Level 4 training in iGaming – In collaboration with MCAST and EGIM – The European Gaming Institute of Malta.

  • Introduction to iGaming

    22 Jul 2020 Virtual Classroom

    Introduction to iGaming

    Gain a comprehensive and practical overview of the iGaming industry with this all-encompassing course.


  • Sportsbook & Virtual Sports Masterclass

    27 Jul 2020 Virtual Classroom

    Sportsbook & Virtual Sports

    Understand exactly what it takes to succeed in sports betting. This wide-ranging virtual course covers strategies, operational factors and business models, as well as practical industry guidance. 

  • The Customer Compliance Trinity - TASTER SESSION

    28 Jul 2020 Virtual Classroom

    ComplianceMaximise existing resources in your KYC, Responsible Gaming & Anti Money Laundering operations with this free sessions.

  • Online Casino Management

    19 Aug 2020 Virtual Classroom

    Online Casino Management

    Get a thorough overview of the online casino vertical and its challenges, featuring case study examples, scenarios and proven techniques for success.

  • Online Sportsbook Management

    02 Sep 2020 Virtual Classroom

    Online Sportsbook Management

    An examination of all aspects of Sportsbook, from exchanges to in-play betting, risk management to virtual sports and everything in between.

  • Virtual Betting

    Join us on this free session for a whistle-stop tour of the world of virtual betting, how it works, and who does what.

  • Online Game Design - FREE TASTER SESSION

    10 Sep 2020 Virtual Classroom

    Online Game DevelopmentThis short session takes a brief look at the psychology of gambling, the normal development lifecycle and the considerations when taking online games to market more speedily in times of adversity.

  • Affiliate Management & Strategy

    14 Sep 2020 Virtual Classroom

    Affiliate Management & Strategy

    This course is principally for Affiliate Executives, Affiliate Managers and Heads of Affiliates looking to explore new techniques and strategies to optimise affiliate programme operations.

  • Responsible Gaming

    The COVID-19 pandemic has brought many challenges to the Gaming industry - tackle them with Responsible Gaming protocols.

  • Casino marketing

    We will show you have casinos all over the world are trying to keep in contact, some with more success than others.

  • Operational Fraud Management

    28 Sep 2020 Virtual Classroom

    Operational Fraud Management

    Learn about fraud prevention, detection and management strategies, a critical part of any iGaming or online gambling operation.

  • Lottery Management

    29 Sep 2020 Virtual Classroom

    Lottery Management

    Introduction to lottery will provide a fast track insight into this world, giving you all
    the key information and insight you need to work within this important market.

  • Practical KYC

    12 Oct 2020 Virtual Classroom

    Practical KYC

    Learn the steps and processes required for understanding who your customer is with our Practical KYC training.

  • VIP ManagementJoin us on this free session to discover the world of VIP management in the 21st century.

  • Responsible Gaming

    19 Oct 2020 Virtual Classroom
    Responsible GamingHave you met the compliance requirements for online responsible gambling staff training? Our Responsible Gaming course provides a comprehensive insight into gaming legislation.
  • Player Profiles And Their Relevance To The Extended Marketing Mix For The Services Industry

    The Casino Customer does not exist! There are at least seven different categories of casino visitors, each with their own specific expectations and motivations...

  • Compliance RG & AML

    20 Oct 2020 Virtual Classroom

    The Customer Compliance Trinity

    Two inter-connected sessions looking at the practicalities of customer compliance: the what, why, when, who and how operators can maximise existing teams, tools and resources.

  • Online Game Design

    04 Nov 2020 Virtual Classroom

    Rapid Game Design

    The current climate lends itself to the quick development and launch of games, but this must be balanced against the need for regulatory requirements and sensitivity in themes and content.

  • Online Gaming Virtual Masterclass

    09 Nov 2020 Virtual Classroom

    Online Gaming

    Get a complete understanding of online gaming and gambling with this expansive virtual masterclass. Everything you need to know about the business of online gaming. 

  • Affiliate Management

    23 Nov 2020 Virtual Classroom

    Affiliate Management

    Explore the gaming affiliate business model and learn how to manage a high-performing affiliate programme with key tactics and strategies for success.

  • Optimising VIP Management

    01 Dec 2020 Virtual Classroom

    VIP Management

    50% of your earnings come from a very limited group of players.

  • Business Analytics

    14 Dec 2020 Virtual Classroom


    Business Analytics

    Get an insight into gaming customer trends with the ability to analyse and interpret data. 

Official Publications