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08 Nov 2019

Introduction to Land Based Gaming


Gaming FundamentalsLand Based Gaming Management

The employees who have just entered the industry or those who work in your cars, restaurants, front desk, loyalty club, and security or form an integral and important part of the customer journey. They need to be trained on the principles of life in a casino.

This one day course aims to share with participants the basic working functions of a casino, the reasons for why things work as they do, how procedures and processes need to be respected for the common benefit of all, what makes casino patrons tick, and how best to provide them with the services they deserve.


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Course dates:

8 November, London

What will you learn?

  • This is a one day land based 'Gaming101'. It has been designed to provide a based understanding of casino gaming and will involve a discussion of what makes for a successful casino. This is a fast track introduction to the sector, including its vocabulary, the games involved, player types, and the business models employed in gaming.

The course typically costs €995.


Booking for three or more passes?

With our in-house training option, our expert trainer can come to you, tailor the programme to suit your business, whilst you can save up to 30% per head on travel, accommodation, and other costs. Find out more here


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