Introduction to Land Based Gaming
The role of non-gaming personnel in land based casinos is many times overlooked while management focuses on money-making activities. This one-day course aims at sharing with participant the basic functions of a casino, the reasons why things work as they do, how procedures and processes need to be respected for the common benefit of all, what makes casino patrons tick and how best to provide them with the service they deserve.
8th November 2019
The course typically costs €995.
- Provides understanding of the basic functions of a casino
- Explains why procedures and processes need to be respected
- Shares the introduction to casinos, the casino customer, and the casino procedures